For all info on our shipping timeline, please check out our Shipping Updates page!

Fae Crate & Bae Crate Covid-19 Virus Shipping Updates. All new updates will be added to this blog post as we know them.
Below we have our current estimated shipping orders and timelines. Please note, these are estimates and are subject to change as the packing process continues. All Past Items Sale orders will be packed and shipped out in their respective months and on time, these are not expecting any delays!   

-Current Estimated Shipping Order-

This is our current estimated shipping schedule, please see below for further details. 
**These estimates are subject to change as the packing process moves along due to staffing and upcoming holidays.** 
For more information on the updated timeline please check each individual project listed below! 

Canada Post Strike:  
As of now, Canada Post may be heading into strike starting May 22, 2025. Moving forward we may have to ship any packages to our Canadian customers via UPS or DHL. This will not cost our Canadian customers more due to this issue. We’re closely monitoring the situation and staying in touch with our shipping partners to respond quickly if the strike is confirmed or if services are suspended. If the strike occurs, USPS shipments already in transit may experience delays due to USPS and Asendia utilizing Canada Post for last-mile delivery. 

 ✨April Past Items Sale: Orders have a 2-month shipping window. Orders have already started going out and will continute to ship out in waves through the end of June.   
             
✨The Cursed : All orders have shipped out and the last wave went out on the 13th! 
✨Once the Skies Fade: All orders have been shipped out and the last wave went out on the 15th! 
✨Reclaimed: Our Team has begun packing orders and these will be going out on Monday, 5/19 and Tuesday, 5/20. 
✨May Crates
✨Campus Games
✨Brutes of Bristlebrook: See below for updates. 


Shipping Updates:

The Cursed  

**4/2/25** Per our announcement we stated that these were estimated to ship in April/May 2025. This special edition has been shipped and is currently in transit to us! We are expecting to ship these out on time and we will be sure to post another update once they have cleared customs.  
**4/22/25** These have cleared customs and are making their way to us! We will be sending out an address check soon, so be on the lookout. These will be shipping out after the 2nd wave of Duskwalker have all shipped! 
**4/30/25** We have received these editions and an Address Check Newsletter is going out today (4/30), so please be sure your shipping address is up-to-date. If you need your address updated please reach out to our Customer Service Team at help@faecrate.com. These will be going out after all Duskwalker Brides Reprint orders are done. 
**5/9/25** Our Team has already begun packing these orders and the first wave will be picked up on Monday, May 12th. Tracking emails will be sent out accordingly.
**5/16/25** All orders have shipped out and the last wave went out on the 13th! 

Once the Skies fade  

**4/22/25** Per our announcement we stated that these were estimated to ship in May/June 2025. This special edition has been shipped and is currently in transit to us! We are expecting to ship these out on time after all orders for The Cursed have shipped. 
**4/30/25** We have received this special edition and once our Team begins packing The Cursed orders we will be sending out an address check email, so be on the lookout!   
**5/9/25** We sent out an address check newsletter on the 7th. Please be sure to reach out to our Customer Service Team at help@faerate.com by 12pm EST on Monday, May 12th to ensure your shipping address is updated. 
**5/16/25** All orders have been shipped out and the last wave went out on the 15th!

Reclaimed  

**4/22/25** Per our announcement we stated that these were estimated to ship in May/June 2025. This special edition has been shipped and is currently in transit to us! We are expecting to ship these out on time after all orders for Once the Skies Fade have shipped.  
**4/30/25** We have received this special edition and once our Team begins packing Once the Skies Fade orders we will be sending out an address check email, so be on the lookout! 
**5/9/25** These will be shipping out immediately after Once the Skies Fade orders are all shipped out. An address check email be going out today! If your shipping address needs to be updated please respond to the address check newsletter or reach out to our Customer Service Team at help@faecrate.com to ensure you receive your order. 
**5/16/25** Our Team has begun packing orders and these will be going out on Monday, 5/19 and Tuesday, 5/20.

May CRATES  

**4/30/25** Monthly Crates are scheduled to ship out during the last week of each month. The May Crates are expected to be shipping out on time at the end of the month after all Reclaimed orders have shipped! 
**5/9/25** We are waiting on only two items for this box, however, we are expecting to receive them by next week. These Crates will be shipping out after Reclaimed orders have all been shipped out! 

Campus Games  

**5/9/25** Per our announcement we stated that these were estimated to ship in June/July 2025. But we have some good news, these were finished up rather quickly by our manufacturer and have already been received by our Warehouse Team! We are estimating these to be shipped out after May Monthly Crates, while we are waiting for Tempest of Wrath and Vengeance and The Windors to arrive. 

Tempest of Wrath and vengeance   

**5/9/25** Per our announcement we stated that these were estimated to ship in May/June 2025.  This special edition has been shipped and is currently in transit to us. We are expecting these to arrive to us around the end of the month/early June. However, they still have be received at customs and be cleared. We will be sure to post another update once they have cleared customs and are their last shipping journey to us. 

WINDSORS   

**5/9/25**  Per our announcement we stated that these were estimated to ship in May/June 2025.  Our manufacturer is finishing these up and should be shipping out soon. We will be sure to post another announcement once they have shipped and we have an estimated arrival date. 

Duskwalkers Brides Pt 2   

**5/9/25**  Per our announcement we stated that these were estimated to ship in May/June 2025.  Our manufacturer is finishing these up and should be shipping out soon. We will be sure to post another announcement once they have shipped and we have an estimated arrival date. 

Brutes of BristleBrook  

**4/2/25** We sent out a newsletter on January 13th to all customers who had purchased the Brutes of Bristlebrook Exclusive Book Set. While this set was estimated to ship in January/February 2025, unfortunately, we had to delay its shipping. You can click here to view the newsletter and all the information regarding the delay. 

The author is still working her magic on the third book, Entwined. We know that she wanted it to be perfect before it reaches you and we are working hard to make this delay as short as possible. While we do not have an exact date of shipping available yet, the minute that changes an announcement will be sent out via email to all customers that purchased this collection. We sincerely apologize for the trouble!
**4/9/25** We wanted to take this moment to share some good news with all of you. Rebecca recently confirmed Entwined’s release date and we’re now expecting the third Brutes of Bristlebrook book to come out in June! 🙌 Because of this, we’re also so happy to confirm that our exclusive sets are now estimated to ship in September 2025! We totally understand that this date is much further off the original announcement, but we appreciate everyone’s patience as we get these gorgeous sets to you.

If you do not want to wait for your editions and would prefer a refund, please email our CS Team at help@faecrate.com by April 16th at midnight EST with your order number and we will work on processing those refunds.

We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping. 
Where does DHL Express NOT ship to?

DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and  Western Sahara

 

If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any. 


You can read more about what countries are currently listed and USPS's policies here.