See Shipping Updates for all information regarding our current shipping schedule!

Fae Crate & Bae Crate Covid-19 Virus Shipping Updates. All new updates will be added to this blog post as we know them.
Below we have our current estimated shipping orders and timelines. Please note, these are estimates and are subject to change as the packing process continues. All Past Items Sale orders will be packed and shipped out in their respective months and on time, these are not expecting any delays!   

-Current Estimated Shipping Order-

This is our current estimated shipping schedule, please see below for further details. 
**These estimates are subject to change as the packing process moves along due to staffing and upcoming holidays.** 
For more information on the updated timeline please check each individual project listed below! 
         
         ✨February Past Items Sale: Orders from this sale have a  2-MONTH SHIPPING WINDOW for all orders and they will ship from March 1st until the last day of April 2024. These are being shipped in waves throughout the month. 
✨March Crates: We have received the last item and our Team has already begun packing orders. These will be shipping out this towards the end of this week/early next week! Tracking emails will be sent out accordingly. 
April Crates: All April Crates have been shipped out and tracking emails have been sent! 
✨Duskwalker Brides
✨May Crates


Shipping Updates:

March Crates 

**3/5/24** As mentioned on our sales channel March boxes were scheduled to ship out during the last week of March. We are still estimating these to ship out during the month of March, however, due to the winter storm these may stretch into the first week of April. We will be sure to post another update as we get closer! 
**3/20/24** Unfortunately, one of the vendors we were working with for the last item of this box has become unresponsive and has not shipped the product to us past their deadline to do so.
We have already found another vendor who can create the same item and ensure the quality is kept for this gorgeous item! However, this item is fairly large therefore, we do not want to ship out March Boxes without it. As soon as we receive the item we will be shipping these boxes out! We currently do not have an estimated shipping date, but once our new vendor ships the item out to us we will have more information and will send another update. We sincerely apologize for this delay and any inconvenience this has caused. Our Shipping Team is currently packing February Boxes and they will beginning packing Tattered Curtains in the meantime while we wait for the March item to arrive!
Rest assured that once this item arrives, we will make March crates the priority and ship out as soon as is possible. If you have any questions please reach out to our Customer Service Team at help@faecrate.com. 
**4/8/24** We have an update from our new vendor and the last item is almost done with production and then it will be shipping out to us! To ensure no other boxes are delayed our Shipping Team will be moving forward with shipping out April crates, while we wait for the last March item. Once the item is received we will make March crates the priority and ship out as soon as possible. 
**4/17/24** The item we were waiting on has been shipped from our vendor and is expected to arrive soon! Our Team has begun the prep for packing March Crates, so once the item has arrived they will begin shipping out orders. We will post another update once the item has been received and orders are being shipped out! 
**4/23/24** We have received the last item and our Team has already begun packing orders. These will be shipping out this towards the end of this week/early next week! Tracking emails will be sent out accordingly. 

April Crates 

**4/2/24** As mentioned on our sales channel April are currently scheduled to ship out during the last week of April. We are still estimating these to ship out on time, however, we will be sure to post any updates once we get closer. 
**4/8/24** Our Shipping Team has finished packing all WITSEC orders and since we are unfortunately, still waiting on the last March item to arrive our Team will begin packing our monthly April Boxes! This is to ensure no other boxes are delayed while we wait for the last March item. Tracking emails will be sent out accordingly as our Team packs the April Boxes. 
**4/17/24** All April Crates have been shipped out and tracking emails have been sent!

Duskwalker Brides 

**4/2/24** As mentioned on our sales channel the estimated ship date for the signed sets is April/May 2024 and Digitally signed sets will ship AFTER! (Signed tip in sets will have shipping priority and digital signature sets will ship afterwards and will have a shipping timeline closer to shipment.) These are still estimated to ship out on time and will be sure to post any updates as we get closer. 
**4/17/24** These are still estimated to be shipping out on time, however, we are expecting these to be shipped out after all the March Crates have been shipped out. We are sending out an Address Check newsletter to ensure any shipping changes are entered in prior to these being shipped out. Please reach out to our Customer Service Team at help@faecrate.com if your shipping address needs to be updated. 

We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping. 
Where does DHL Express NOT ship to?

DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and  Western Sahara

 

If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any. 


You can read more about what countries are currently listed and USPS's policies here.