**1/7/25** The only orders that have not been picked up are those being shipped to any of the EU Countries. We are currently working with our EU Representative to ensure the correct label is approved prior to shipping these out. We do not want to ship out your orders until the information has been approved to ensure your orders are not lost or held longer than needed in customs. We should have these approved and ready to ship out soon, so please be on the lookout for your tracking to update.

**7/18/24** Per the sales page the estimated ship date for this set is August/September 2024! These are currently estimated to be shipped out on time and we will be posting more updates as we get closer. 
**8/14/24** These are currently in transit to us! However, please remember that they still have to arrive to port and clear US Customs prior to arriving at our warehouse. We will be sure to post another update once they have cleared Customs and have a more accurate shipping timeline. 
**8/27/24** This book set has been received by our Shipping Team! This book set was scheduled to ship out after August Crates, however, since the August Crates are experiencing a slight delay we will be shipping these out after Beneath the Mask orders are all packed. We will be sending out an address check newsletter once our Team begin packing Beneath the Mask, so be on the lookout! 
**9/13/24** An address check newsletter was sent out earlier this week. Our Team has finished packing Beneath the Mask orders and will immediately being prep and packing for Clecanian orders. These will be shipping out in waves starting middle of next week (9/18). Tracking emails will be sent out accordingly. 
**9/27/24** The last wave of orders is being picked up today! Please allow 24 to 48 hours for tracking to update. If you have any questions regarding your order you can contact our Customer Services Team at help@faecrate.com. 

**1/7/25** The first wave of orders was picked up today, 1/7! The remaining orders will all be completed by the end of this week. Please allow 24 to 48 business hours for your tracking to update.
**1/10/25**The last wave of orders were shipped out today, January 10th! Please allow 24 to 48 business hours for your tracking to update. 

**11/24/24** Monthly Crates are scheduled to ship out during the last week of each month. However, due to the projects that are scheduled prior to November Crates we are currently estimating these orders to be shipping out around mid December. We will be sure to post another update as we get closer! 
**12/17/24** Due to the small backup our Shipping Team has been navigating these orders will be shipped in January/February 2025. We sincerely apologize for the delay and any inconvenience this has caused. We do have some good news though, we are happy to annouce that we are hiring some new employees to our Shipping Team! These new hires will begin in January and we are expecting January and February to have a lot of catch up time. This means we expect our shipping timelines to significately shorten!
**1/7/25** Our Team will begin prepping the November Crates toward the end of this week and orders will be shipping out in waves starting next week! 
**1/14/25** Our Team has already begun packing these orders and the first wave will be going out tomorrow, 1/15 and will continue through the week. 

**12/17/24** Due to the small backup our Shipping Team has been navigating these orders will be shipped in January 2025. We sincerely apologize for the delay and any inconvenience this has caused. We do have some good news though, we are happy to annouce that we are hiring some new employees to our Shipping Team! These new hires will begin in January and we are expecting January and February to have a lot of catch up time. This means we expect our shipping timelines to significately shorten!

**1/7/25** Orders will be shipped after November Crates, which will be after our Team completes Storm of Secrets and Sorrow orders. We will be sending out an address check this week. Please respond to the newsletter or email our Customer Service Team at help@faecrate.com if your shipping address needs to be updated. Reminder, shipping addresses can only be updated by our Customer Service Team once an order has been placed. 

**12/2/24**  While these exclusive editions were scheduled to ship out in November/December, unfortunately, our Team has been navigating a small backup in the packing timeline. 

We are currently estimating to ship this exclusive set out in January/February. This is a broad shipping timeline, but our Fae Crate Team does close at the end of December for the holidays, therefore, no orders will be going out at that time. Once we return from the holidays we will have a more definite shipping timeline and we will be sending out an Address Check Newsletter once we get closer. 
**1/7/25** Once our Team begin packing orders for the Falling for Fables Series we will be sending out an address check newsletter. We are currently expecting these to begin shipping out towards the end of January to early February, so be on the lookout for your address check newsletter! 

**1/7/25**  Monthly Crates are scheduled to ship out during the last week of each month. However, when December Crates were announced we stated that these would be shipping out in January due to the holiday season closures.  We are currently estimating these orders to be shipping out around early February, since our Team has been navigating a small packing delay. We will be sure to post another update as we get closer!  

**12/2/24**  While these exclusive editions were scheduled to ship out in November/December, unfortunately, these are still in transit to us. Due to the slight delays we are currently estimating to ship this exclusive set out in January/February. This is a broad shipping timeline, but our Fae Crate Team does close at the end of December for the holidays, therefore, no orders will be going out at that time. Additionally, shipments may take longer than usual to clear customs once they arrive at port due to the holiday timeline. As soon as we have an estimated arrival date and shipping out date for this set we will be sending out an update! 
**1/7/25** We have received this special edition and we are estimating to ship these out after December Crates. We will be sending out an address check newsletter once we get closer, so be on the lookout! 

**12/3/24**  While these exclusive editions were scheduled to ship out in December/January, unfortunately, these are still in production. Due to the slight delays we are currently estimating to ship this exclusive set out in February/March. This is a broad shipping timeline, but our Fae Crate Team has been navigating a small backup in the packing timeline. As soon as we have an estimated arrival date and shipping out date for this set we will be sending out an update! 

**12/3/24**  While these exclusive editions were scheduled to ship out in December/January, unfortunately, these are still in production. Due to the slight delays we are currently estimating to ship this exclusive set out in February/March. This is a broad shipping timeline, but our Fae Crate Team has been navigating a small backup in the packing timeline. As soon as we have an estimated arrival date and shipping out date for this set we will be sending out an update!