See Shipping Updates for all information regarding our current shipping schedule!

Fae Crate & Bae Crate Covid-19 Virus Shipping Updates. All new updates will be added to this blog post as we know them.
Below we have our current estimated shipping orders and timelines. Please note, these are estimates and are subject to change as the packing process continues. All Past Items Sale orders will be packed and shipped out in their respective months and on time, these are not expecting any delays!   

-Current Estimated Shipping Order-

This is our current estimated shipping schedule, please see below for further details. 
**These estimates are subject to change as the packing process moves along due to staffing and upcoming holidays.** 
For more information on the updated timeline please check each individual project listed below! 

        Duskwalker Extra Sale: Per the sales page these are estimated to ship out in waves from July 1 through the end of August. 
✨May Past Items Sale: All orders will ship from June 1st until the last day of July 2024. Our Team has begun packing these orders and they will ship out in waves. Reminder, orders are not guaranteed to be shipped out in order.  
✨June Crates: The last wave of June orders were picked up on 7/16!  
✨Deal of Shadows:
Our Team is currently prepping these and orders will be shipping out in waves. Tracking emails will be sent out accordingly. 
✨Keri Lake
✨July Crates
✨Jem Plushie
✨Clecanian 
✨Storm of Secrets & Sorrow


Shipping Updates:

June Crates 

**7/17/24** The last wave of orders were picked up yesterday, 7/16! Tracking emails have already been sent out too. 

Deal of Shadows  

**4/30/24** Per the sales page the estimated ship date for this set is June/July 2024. Our Vendor is expecting these to ship to us mid-May and we are currently estimating these to ship in July. We will send another update as we get closer!   
**6/25/24** These are currently in transit to us! We are currently estimating these to be shipped out after Gideon Testaments and June Crates. We will be sending out an Address Check Newsletter once we get closer. 
**7/1/24** We have received this special edition! These are still set to ship out this month after June Crates. We will be sending out an Address Check Newsletter once our Team begins packing June Crates to ensure all orders are ready to go once those are complete. 
**7/17/24** Our Team is currently prepping these and orders will be shipping out in waves. Tracking emails will be sent out accordingly. 

Keri lake   

**4/30/24** Per the sales page the estimated ship date for this set is June/July 2024. We are currently estimating these to ship by the end of July, but will post another update as we get closer! 
**7/1/24** These are currently in transit to us! We are still estimating for these to ship toward the end of July to early August, after Deal of Shadows orders are all shipped out.   
**7/17/24** We received these book yesterday! Our Team is currently packing Deal of Shadows and once all those are complete they will immediately being packing the Keri Lake orders. An address check newsletter will be going out today. If your shipping address needs to be updated please reach out to our Customer Service Team at help@faecrate.com with your order number and correct shipping address by Monday, July 22nd. 

July Crates   

  **7/3/24** Monthly Crates are scheduled to ship out during the last week of each month, however,  July Crates are estimated to ship out toward the end of July to early August. Books are being shipped to us and they still have to arrive to port and clear US Customs. We will be sure to post another update once they have clear Customs and have a more accurate shipping timeline!
**7/17/24** The books are still in transit to us, however, we are still estimating the July Crates to ship around the end of July to early August. We will post another update once the books have cleared Customs.     

Beneath the Mask   

**7/3/24** Per the sales page the estimated ship date for this set is July/August 2024.  However, one of the dust jackets were printed incorrectly.  Our Vendor is currently reprinting the jacket. Once these are completed and are being shipped out to us we will be sure to post another update! 

Jem Plushie   

**7/3/24** The shipping estimate for this plushie was June/July 2024. However, our Manufacturer has informed us that unfortunately, there has been a delay with the production of this plushie. The production process was paused as there was problem with their machine. The machine needed to be fixed to ensure the quality of the plushie was not compromised. The machine has been fixed and production has resumed! 

Our manufacturer has confirmed that these will be shipping out to us toward the middle of July. Once these have shipped they will still need to be received at port and clear US Customs. We will be sure to post another update once they have cleared customs! At that time we will be able to provide a new estimated shipping timeline. 
We sincerely apologize for this delay, but our Manufacturer wanted to ensure that the quality of our plushies would not be compromised and we are very thankful for such commitment.

Clecanian   

**7/18/24** Per the sales page the estimated ship date for this set is August/September 2024! These are currently estimated to be shipped out on time and we will be posting more updates as we get closer. 

Storms of Secrets and Sorrow   

**7/18/24** Per the sales page the estimated ship date for this set is August/September 2024! These are also currently estimated to be shipped out on time and we will be posting more updates as we get closer. 

We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping. 
Where does DHL Express NOT ship to?

DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and  Western Sahara

 

If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any. 


You can read more about what countries are currently listed and USPS's policies here.