**7/18/24** Per the sales page the estimated ship date for this set is August/September 2024! These are currently estimated to be shipped out on time and we will be posting more updates as we get closer. 
**8/14/24** These are currently in transit to us! However, please remember that they still have to arrive to port and clear US Customs prior to arriving at our warehouse. We will be sure to post another update once they have cleared Customs and have a more accurate shipping timeline. 
**8/27/24** This book set has been received by our Shipping Team! This book set was scheduled to ship out after August Crates, however, since the August Crates are experiencing a slight delay we will be shipping these out after Beneath the Mask orders are all packed. We will be sending out an address check newsletter once our Team begin packing Beneath the Mask, so be on the lookout! 
**9/13/24** An address check newsletter was sent out earlier this week. Our Team has finished packing Beneath the Mask orders and will immediately being prep and packing for Clecanian orders. These will be shipping out in waves starting middle of next week (9/18). Tracking emails will be sent out accordingly. 
**9/27/24** The last wave of orders is being picked up today! Please allow 24 to 48 hours for tracking to update. If you have any questions regarding your order you can contact our Customer Services Team at help@faecrate.com. 

**4/30/25** Monthly Crates are scheduled to ship out during the last week of each month. The May Crates are expected to be shipping out on time at the end of the month after all Reclaimed orders have shipped! 
**5/9/25** We are waiting on only two items for this box, however, we are expecting to receive them by next week. These Crates will be shipping out after Reclaimed orders have all been shipped out! 
**5/21/25** We are still waiting on the last two items for this box! We do have an update that one of the items will be arriving tomorrow, 5/22. While the other is expected to arrive next week. However, due to the holiday this may delay the package delivery by a few business days. We will post an update as soon as we receive the last item. In the meantime, our Team will be packing Campus Games orders. 
**6/2/25** We have received the item last week and our Team has already begun the packing process. The first wave of orders will be going out tomorrow, 6/3, and will continue through the week. So keep an eye out for your package! 
**6/10/25** The last wave of orders were picked up yesterday, 6/9! Reminder, if your package is being returned to us due to a delivery issue please reach out to our Customer Service Team at help@faecrate.com.

**5/9/25** Per our announcement we stated that these were estimated to ship in May/June 2025.  This special edition has been shipped and is currently in transit to us. We are expecting these to arrive to us around the end of the month/early June. However, they still have be received at customs and be cleared. We will be sure to post another update once they have cleared customs and are their last shipping journey to us. 

**6/10/25** We received an update that this book has cleared customs and is expected to arrive to our warehouse by the end of the week. An Address Check Newsletter will be going out tomorrow, June 11th. Please be sure to respond to the newsletter or contact our Customer Service Team at help@faecrate.com if your shipping address needs to be updated. Reminder, our Customer Service Team are the only ones who can change the shipping address for orders already placed! 

**6/10/25** Per our announcement we stated that these were estimated to ship in June/July 2025.  This special edition has been shipped and has cleared customs! It's expected to arrive to our warehouse by the end of the week. These will be shipping out after all order for Tempest of Wrath and Vengeance have shipped out.  We will be sending out an address check newsletter soon, so be on the lookout! Reminder, our Customer Service Team are the only ones who can change the shipping address for orders already placed! You can reach our Customer Service Team at help@faecrate.com if your shipping address needs to be updated. 

**6/10/25** Monthly Crates are scheduled to ship out during the last week of each month. Unfortunately, we are still waiting on a few items for this crate to arrive. At this time we are expecting to receive all items by early to mid July, however, this is dependent on how long the items take to be received and cleared by US Customs. We will be sure to post updates as we receive them! We apologize for the slight delay of this crate, but we can assure you that as soon as our Team has received all the items this crate will be shipped out asap! 

**5/9/25**  Per our announcement we stated that these were estimated to ship in May/June 2025.  Our manufacturer is finishing these up and should be shipping out soon. We will be sure to post another announcement once they have shipped and we have an estimated arrival date. 

**6/10/25** These are still in production! We are currently estimating to receive these sometime in July, but we will be sure to post another update once our manufacturer has shipped these out to us. 

**5/9/25**  Per our announcement we stated that these were estimated to ship in May/June 2025.  Our manufacturer is finishing these up and should be shipping out soon. We will be sure to post another announcement once they have shipped and we have an estimated arrival date. 

**6/10/25** These are finished and our manufacturer will be getting these shipped out to us within the week! We are expecting to receive them by mid July, however, they still have be received and cleared at customs. We will be sure to post another update once they have cleared customs and are their last shipping journey to us.

**4/2/25** We sent out a newsletter on January 13th to all customers who had purchased the Brutes of Bristlebrook Exclusive Book Set. While this set was estimated to ship in January/February 2025, unfortunately, we had to delay its shipping. You can click here to view the newsletter and all the information regarding the delay. 

The author is still working her magic on the third book, Entwined. We know that she wanted it to be perfect before it reaches you and we are working hard to make this delay as short as possible. While we do not have an exact date of shipping available yet, the minute that changes an announcement will be sent out via email to all customers that purchased this collection. We sincerely apologize for the trouble!
**4/9/25** We wanted to take this moment to share some good news with all of you. Rebecca recently confirmed Entwined’s release date and we’re now expecting the third Brutes of Bristlebrook book to come out in June! 🙌 Because of this, we’re also so happy to confirm that our exclusive sets are now estimated to ship in September 2025! We totally understand that this date is much further off the original announcement, but we appreciate everyone’s patience as we get these gorgeous sets to you.

If you do not want to wait for your editions and would prefer a refund, please email our CS Team at help@faecrate.com by April 16th at midnight EST with your order number and we will work on processing those refunds.