For all info on our shipping timeline, please check out our Shipping Updates page!

Fae Crate & Bae Crate Covid-19 Virus Shipping Updates. All new updates will be added to this blog post as we know them.
Below we have our current estimated shipping orders and timelines. Please note, these are estimates and are subject to change as the packing process continues. All Past Items Sale orders will be packed and shipped out in their respective months and on time, these are not expecting any delays!   

-Current Estimated Shipping Order-

This is our current estimated shipping schedule, please see below for further details. 
**These estimates are subject to change as the packing process moves along due to staffing and upcoming holidays.** 
For more information on the updated timeline please check each individual project listed below! 

✨December Past Items Sale: All December Past Items Sale orders have been packed and the last wave of orders were picked up today, 2/11. Please allow 24 to 48 business hours for your tracking to update. 
       
✨Rule Breaker: The last wave of orders will be picked up on Monday! Unfortunately, there is a winter storm happening where our Shipping Team is located and USPS and DHL are unable to pick-up the last wave of orders. But no worries, they will be picked-up on Monday and Tuesday (2/17-18).   Reminder, tracking usually takes 24 to 48 business hours to update once picked up by the postal service. 
✨Stay a Spell
✨A Deal with a Demon
✨January Crates
✨February Crates


Shipping Updates:

Rule Breaker   

**12/2/24**  While these exclusive editions were scheduled to ship out in November/December, unfortunately, these are still in transit to us. Due to the slight delays we are currently estimating to ship this exclusive set out in January/February. This is a broad shipping timeline, but our Fae Crate Team does close at the end of December for the holidays, therefore, no orders will be going out at that time. Additionally, shipments may take longer than usual to clear customs once they arrive at port due to the holiday timeline. As soon as we have an estimated arrival date and shipping out date for this set we will be sending out an update! 
**1/7/25** We have received this special edition and we are estimating to ship these out after December Crates. We will be sending out an address check newsletter once we get closer, so be on the lookout! 
**1/23/25** These will be shipping out after all of our December Crates orders are done! 
**2/3/25** An address check newsletter went out earlier last week. Please reach out to our Customer Service Team at help@faecrate.com by Wednesday, 2/5, if your shipping address needs to be updated. 
**2/7/25** Our Team has begun prepping for these orders and they will begin being shipped out in waves starting Monday, 2/10. 
**2/11/25** The first wave of orders were picked up today, 2/11. Our Team will continue to ship out orders through the week, so be on the lookout for your tracking emails. Reminder, tracking usually takes 24 to 48 business hours to update. 
**2/13/25** The last wave of orders will be picked up on Monday! Unfortunately, there is a winter storm happening where our Shipping Team is located and USPS and DHL are unable to pick-up the last wave of orders. But no worries, they will be picked-up on Monday and Tuesday (2/17-18).  

Stay A Spell   

**12/3/24**  While these exclusive editions were scheduled to ship out in December/January, unfortunately, these are still in production. Due to the slight delays we are currently estimating to ship this exclusive set out in February/March. This is a broad shipping timeline, but our Fae Crate Team has been navigating a small backup in the packing timeline. As soon as we have an estimated arrival date and shipping out date for this set we will be sending out an update! 
**1/23/25** These have been shipped and are currently in transit to us. However, these are being shipped by sea and will have to clear customs once they arrive at port. We will post another update once these have arrived at port and cleared customs!
**2/7/25** These are still in transit to us! Once we have an estimated arrival date we will post another update with their estimated shipping date. 

A Deal with a Demon  

**12/3/24**  While these exclusive editions were scheduled to ship out in December/January, unfortunately, these are still in production. Due to the slight delays we are currently estimating to ship this exclusive set out in February/March. This is a broad shipping timeline, but our Fae Crate Team has been navigating a small backup in the packing timeline. As soon as we have an estimated arrival date and shipping out date for this set we will be sending out an update! 
**1/23/25** We are just waiting on these to clear customs. Once they do we will be able to provide another update with an estimated shipping date! 
**2/7/25** These have arrived to our warehouse! Our Team is currently working on the Rule Breaker orders and once those have all shipped out we will begin packing A Deal with a Demon orders, while we wait for Stay a Spell books to arrive. An address check newsletter will be going out this evening, so please be sure to update your shipping address. Reminder, once orders are placed the only way to update the shipping information is to reach out to our Customer Service Team at help@faecrate.com with your order number and new shipping address information. 
**2/13/25** Our Team will begin prepping for these orders on Monday (2/17) and they will be going out in waves throughout the week! 

January Crates  

**2/3/25**  Monthly Crates are scheduled to ship out during the last week of each month. However, we are still waiting on the last item to arrive to us. It is currently in transit and once it arrives at port it will have to clear customs before shipping to us. We will be sure to post another update once the item has cleared and we have an estimated shipping out date! 
**2/7/25** The last item is still in transit it us. However, once the last item arrives we will be shipping out these crates as quickly as possible. 

February Crates  

**2/7/25**  Monthly Crates are scheduled to ship out during the last week of each month. However, we are still waiting on the February books to arrive. We did receive notice that they have arrived to the port and are now going through customs clearance. After they are cleared then the tracking information will update and we will have an estimated shipping date. We will be sure to post another update at that time! 

Unexpectedly In Love  

**2/7/25**  Per our announcement these were estimated to ship in February /March 2025.  We have good news that these editions have successfully arrived to our warehouse! While our team is currently prepping and packing orders for the Rule Breaker Exclusive Book Set they will then move onto packing A Deal with a Demon Exclusive Book Set. Unfortunately, we are still waiting on the Stay a Spell books, the last item for the January Crate, and the February books. While we are still waiting on these last items our Team does not want to delay any orders that we already have at our warehouse. If we have not received these items after our Team finishing packing A Deal with a Demon orders they will move right into packing the Unexpectedly in Love orders. We will send out an address check newsletter once we get closer, so be on the lookout! 

Obsession Duet  

**2/11/25**  Per our announcement these were estimated to ship in February /March 2025.  These books are still currently in transit to us, however, we have received an update that they are currently undergoing customs clearance! Once they have been cleared they will be scheduled for delivery. We will be sure to post another update once we have an estimated arrival date and shipping out date! 

We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping. 
Where does DHL Express NOT ship to?

DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and  Western Sahara

 

If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any. 


You can read more about what countries are currently listed and USPS's policies here.