
-Current Estimated Shipping Order-
✨Stay a Spell
✨A Deal with a Demon
✨January Crates
✨February Crates
Shipping Updates:
Rule Breaker
**1/7/25** We have received this special edition and we are estimating to ship these out after December Crates. We will be sending out an address check newsletter once we get closer, so be on the lookout!
**1/23/25** These will be shipping out after all of our December Crates orders are done!
**2/3/25** An address check newsletter went out earlier last week. Please reach out to our Customer Service Team at help@faecrate.com by Wednesday, 2/5, if your shipping address needs to be updated.
**2/11/25** The first wave of orders were picked up today, 2/11. Our Team will continue to ship out orders through the week, so be on the lookout for your tracking emails. Reminder, tracking usually takes 24 to 48 business hours to update.
**2/13/25** The last wave of orders will be picked up on Monday! Unfortunately, there is a winter storm happening where our Shipping Team is located and USPS and DHL are unable to pick-up the last wave of orders. But no worries, they will be picked-up on Monday and Tuesday (2/17-18).
Stay A Spell
**1/23/25** These have been shipped and are currently in transit to us. However, these are being shipped by sea and will have to clear customs once they arrive at port. We will post another update once these have arrived at port and cleared customs!
**2/7/25** These are still in transit to us! Once we have an estimated arrival date we will post another update with their estimated shipping date.
A Deal with a Demon
**1/23/25** We are just waiting on these to clear customs. Once they do we will be able to provide another update with an estimated shipping date!
**2/7/25** These have arrived to our warehouse! Our Team is currently working on the Rule Breaker orders and once those have all shipped out we will begin packing A Deal with a Demon orders, while we wait for Stay a Spell books to arrive. An address check newsletter will be going out this evening, so please be sure to update your shipping address. Reminder, once orders are placed the only way to update the shipping information is to reach out to our Customer Service Team at help@faecrate.com with your order number and new shipping address information.
**2/13/25** Our Team will begin prepping for these orders on Monday (2/17) and they will be going out in waves throughout the week!
January Crates
**2/7/25** The last item is still in transit it us. However, once the last item arrives we will be shipping out these crates as quickly as possible.
February Crates
Unexpectedly In Love
Obsession Duet
We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping.
Where does DHL Express NOT ship to?
DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and Western Sahara
If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any.
You can read more about what countries are currently listed and USPS's policies here.