See Shipping Updates for all information regarding our current shipping schedule!

Fae Crate & Bae Crate Covid-19 Virus Shipping Updates. All new updates will be added to this blog post as we know them.
Below we have our current estimated shipping orders and timelines. Please note, these are estimates and are subject to change as the packing process continues. All Past Items Sale orders will be packed and shipped out in their respective months and on time, these are not expecting any delays!   

-Current Estimated Shipping Order-

This is our current estimated shipping schedule, please see below for further details. 
**These estimates are subject to change as the packing process moves along due to staffing and upcoming holidays.**

Our Shipping Timeline has been slightly adjusted due to the January 2024 Winter Storm. 
Due to the winter storm that kept our Team out of the warehouse last week (1/15 - 1/19), there’s been a shift in our shipping schedule that will slightly affect the timelines we’ve set for the next few boxes and sets for a little while. Currently our Team is shipping back to back orders (currently finishing up Monsters & Muses) and will continue to do so until we’re fully caught up which may take some time due to a full week out of the warehouse meaning a full week shift to all projects for the next couple of months! Thank you to those who checked in on us. Our team is safe and we hope everyone else experiencing the winter storm in the past week! 

For more information on the updated timeline please check each individual project listed below! 
         
      ✨December Past Items: Per our Archives page all orders from the December Past Items Sale will ship from January 1st until the last day of February 2024. These will be shipping out during the month of February once all November Past Items orders are done.  
Darkmourn: All orders have been packed and shipped out! Tracking emails have been sent, but please remember that tracking usually takes 24 to 48 hours.  
The Three: Our Team has already begun packing these and tracking emails will be sent out once your order has been shipped. 
✨January Crates
✨Curse of the Gods
✨February Crates
✨Tattered Curtains


Shipping Updates:

 December Crates 

**2/12/24** All December orders have been packed and shipped out! Tracking emails are going out, but please remember they usually take 24 to 48 hours to update. 

 Darkmourn 

**2/20/24** All Darkmourn order have been packed and shipped out! Tracking emails have been sent, but please remember that tracking usually takes 24 to 48 hours.

 The Three 

**11/22/23** These were announced to ship by January 2024, however, we are currently estimated these to ship in February 2024 after being adjusted to our current shipping timeline. 
**1/29/24** We are currently estimating The Three orders to still be shipped out in February. However, due to the winter storm it is likely these will be going out towards the end of February/ early March. As we get closer we will be able to confirm their shipping timeline and we will be sending out an address check once our Team begins packing Darkmourn orders. 
**2/13/24** Our Team is currently packing Darkmourn orders and an address check is being sent out this afternoon for The Three Exclusive Book Set. Please reach out to our Customer Service Team at help@faecrate.com if your shipping address needs to be updated. Reminder, once an order is placed only our Customer Service Team can update the shipping address. 
**2/20/24** Our Team has already begun prepping The Three orders! Tracking emails will be sent out once your order has been shipped. 

 January Crates 

**1/29/24** As mentioned on our sales channel and when we announced January's theme, January boxes were scheduled to ship out during the month of February. However, due to the snow storm causing a week delay in our shipping timeline we are estimating January boxes to ship out towards the end of February to early March. We will be sure to post an update as we get closer if anything changes. 
**2/20/24** These are scheduled to be shipped out after all orders for The Three have shipped! These are still scheduled to be shipping out toward the end of  February and early March. 

 Curse of the Gods 

**2/13/24** As mentioned on our sales channel and when we announced this exclusive book set these were scheduled to ship out January/February 2024. However, due to the snow storm causing a week delay in our shipping timeline we are estimating January boxes to ship out towards the end of February to early March and Curse of the Gods Exclusive Book Set will be packed immediately after all January orders are shipped out.  We will be sure to post an update as we get closer if anything changes. 
Once our Team beings packing January orders we will be sending out an address check, so be on the lookout! 

 February Crates 

**2/13/24** As mentioned on our sales channel February boxes were scheduled to ship out during the month of March. We are still estimating these to ship out during the month of March! Our Team will begin packing these crates once all Curse of the Gods orders are shipped. We will be sure to post an update as we get closer if anything changes. 

 Tattered Curtains 

**2/13/24** As mentioned on our sales channel and when we announced this exclusive book set these were scheduled to ship out February 2024/March 2024. However, due to the snow storm causing a week delay in our shipping timeline we are estimating these will be shipping out late March/early April. We will be sure to post an update as we get closer if anything changes. 

We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping. 
Where does DHL Express NOT ship to?

DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and  Western Sahara

 

If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any. 


You can read more about what countries are currently listed and USPS's policies here.