-Current Estimated Shipping Order-
✨Duskwalker Brides
✨May Crates
Shipping Updates:
March Crates
**3/20/24** Unfortunately, one of the vendors we were working with for the last item of this box has become unresponsive and has not shipped the product to us past their deadline to do so.
**4/8/24** We have an update from our new vendor and the last item is almost done with production and then it will be shipping out to us! To ensure no other boxes are delayed our Shipping Team will be moving forward with shipping out April crates, while we wait for the last March item. Once the item is received we will make March crates the priority and ship out as soon as possible.
April Crates
**4/8/24** Our Shipping Team has finished packing all WITSEC orders and since we are unfortunately, still waiting on the last March item to arrive our Team will begin packing our monthly April Boxes! This is to ensure no other boxes are delayed while we wait for the last March item. Tracking emails will be sent out accordingly as our Team packs the April Boxes.
**4/17/24** All April Crates have been shipped out and tracking emails have been sent!
Duskwalker Brides
**4/17/24** These are still estimated to be shipping out on time, however, we are expecting these to be shipped out after all the March Crates have been shipped out. We are sending out an Address Check newsletter to ensure any shipping changes are entered in prior to these being shipped out. Please reach out to our Customer Service Team at help@faecrate.com if your shipping address needs to be updated.
We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping.
Where does DHL Express NOT ship to?
DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and Western Sahara
If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any.
You can read more about what countries are currently listed and USPS's policies here.