**7/9/25** Our Manufacturer finished up multiple projects all at once and got these packed and shipped out to us towards the end of June. However, due to the size of the shipment it was stopped and held up by the country's customs department for over a week. Due to this unexpected delay, multiple projects are unfortunately affected. The following books were all shipped together: Duskwalker Brides Pt 2, July books, August books, Order of the Unseen Book Sest, and some Event Editions. At this time these books are estimated to arrive to US Port on August 2nd, however, they will still need to clear customs and then shipped to our warehouse. Based on this information we want to ensure monthly crate orders are shipped out closest to their expected shipping timeline, which is the end of the month, and then we will be focusing on shipping out the Opus Sets in their respective shipping order. Below is the updated shipping order based off of this information. 

We sincerely apologize for these delays! Unfortunately, each country's customs department has to follow their own protocols and cannot be rushed. We will be sure to post more updates as we receive them! 

**7/18/24** Per the sales page the estimated ship date for this set is August/September 2024! These are currently estimated to be shipped out on time and we will be posting more updates as we get closer. 
**8/14/24** These are currently in transit to us! However, please remember that they still have to arrive to port and clear US Customs prior to arriving at our warehouse. We will be sure to post another update once they have cleared Customs and have a more accurate shipping timeline. 
**8/27/24** This book set has been received by our Shipping Team! This book set was scheduled to ship out after August Crates, however, since the August Crates are experiencing a slight delay we will be shipping these out after Beneath the Mask orders are all packed. We will be sending out an address check newsletter once our Team begin packing Beneath the Mask, so be on the lookout! 
**9/13/24** An address check newsletter was sent out earlier this week. Our Team has finished packing Beneath the Mask orders and will immediately being prep and packing for Clecanian orders. These will be shipping out in waves starting middle of next week (9/18). Tracking emails will be sent out accordingly. 
**9/27/24** The last wave of orders is being picked up today! Please allow 24 to 48 hours for tracking to update. If you have any questions regarding your order you can contact our Customer Services Team at help@faecrate.com. 

**6/10/25** Monthly Crates are scheduled to ship out during the last week of each month. Unfortunately, we are still waiting on a few items for this crate to arrive. At this time we are expecting to receive all items by early to mid July, however, this is dependent on how long the items take to be received and cleared by US Customs. We will be sure to post updates as we receive them! We apologize for the slight delay of this crate, but we can assure you that as soon as our Team has received all the items this crate will be shipped out asap! 

**6/23/25** We are still waiting on one of the items to arrive! However, we did receive confirmation that the item should arrive to Customs on the 30th. After it has been received and cleared then we will have a more accurate estimated shipping date. At this time we are still shooting for early July! 
**7/9/25** The last item has cleared customs and is in transit to our warehouse! The item will arrive by the 11th and our Team will immediately begin packing up June Crate orders. These orders will be shipping out in waves from 7/14 through 7/21. So be on the look out for your tracking emails, but remember that the tracking usually takes 24 to 48 business hours to update. 

**7/9/25** Monthly Crates are scheduled to ship out during the last week of each month. The books for this project were shipped with multiple different projects and due to the size of the shipment it took longer to be cleared by the country customs department. This information can be found up above under "Multiple Project Updates". Once we receive the shipment July Crates will be priority! We will be sure to post more information as we receive updates on our end. 

**5/9/25**  Per our announcement we stated that these were estimated to ship in May/June 2025.  Our manufacturer is finishing these up and should be shipping out soon. We will be sure to post another announcement once they have shipped and we have an estimated arrival date. 

**6/10/25** These are finished and our manufacturer will be getting these shipped out to us within the week! We are expecting to receive them by mid July, however, they still have be received and cleared at customs. We will be sure to post another update once they have cleared customs and are their last shipping journey to us.

**6/30/25** We sent out a Shipping Update Newsletter to all customer who purchased this set, please check your emails! Our Manufacturer has shipped these editions out to us! However, we do not expect them to arrive until the end of July and ship out by early to mid August. Please note the shipping timeframe is dependent on when the books arrive to port, clear customs, and arrive to our warehouse. We will be sure to post updates as we receive them! 
**7/9/25** Please see the update posted up above under, "Multiple Project Updates". We are currently estimating to ship out the Duskwalker Brides Pt 2 orders after all of July orders have been packed and shipped out. We will posting more information as we receive updates on our end! 

**7/9/25** Monthly Crates are scheduled to ship out during the last week of each month. The books for this project were shipped with multiple different projects and due to the size of the shipment it took longer to be cleared by the country customs department. This information can be found up above under "Multiple Project Updates". Based on the information we have received the August Crates are expected to be ontime! We will be sure to post another update should this change. 

**7/9/25** Per our announcement we stated that these were estimated to ship in July/August 2025. The books for this project were shipped with multiple different projects and due to the size of the shipment it took longer to be cleared by the country customs department. This information can be found up above under "Multiple Project Updates".  We are currently expecting to ship out this book set after all August Crate orders have been packed and shipped out. We will be sure to post more information as we receive updates on our end!

**5/9/25**  Per our announcement we stated that these were estimated to ship in May/June 2025.  Our manufacturer is finishing these up and should be shipping out soon. We will be sure to post another announcement once they have shipped and we have an estimated arrival date. 

**6/10/25** These are still in production! We are currently estimating to receive these sometime in July, but we will be sure to post another update once our manufacturer has shipped these out to us. 

**6/30/25** We sent out a Shipping Update Newsletter to all customers who purchased this set, please check your emails! Our Manufacturer is still currently working on this project and we are expecting them to be done by the end of the month. However, this does mean the expected shipment date has moved to early to mid August. Once this series is completed it will take time to arrive to port and then clear customs. We will be sure to post more updates as we receive them though!  

**4/2/25** We sent out a newsletter on January 13th to all customers who had purchased the Brutes of Bristlebrook Exclusive Book Set. While this set was estimated to ship in January/February 2025, unfortunately, we had to delay its shipping. You can click here to view the newsletter and all the information regarding the delay. 

The author is still working her magic on the third book, Entwined. We know that she wanted it to be perfect before it reaches you and we are working hard to make this delay as short as possible. While we do not have an exact date of shipping available yet, the minute that changes an announcement will be sent out via email to all customers that purchased this collection. We sincerely apologize for the trouble!
**4/9/25** We wanted to take this moment to share some good news with all of you. Rebecca recently confirmed Entwined’s release date and we’re now expecting the third Brutes of Bristlebrook book to come out in June! 🙌 Because of this, we’re also so happy to confirm that our exclusive sets are now estimated to ship in September 2025! We totally understand that this date is much further off the original announcement, but we appreciate everyone’s patience as we get these gorgeous sets to you.

If you do not want to wait for your editions and would prefer a refund, please email our CS Team at help@faecrate.com by April 16th at midnight EST with your order number and we will work on processing those refunds.