-Current Estimated Shipping Order-
✨November Crates: Our Team has already begun packing these orders and the first wave will be going out tomorrow, 1/15 and will continue through the week.
✨December Crates
Shipping Updates:
August Crate
Storms of Secrets and Sorrow
**1/10/25**The last wave of orders were shipped out today, January 10th! Please allow 24 to 48 business hours for your tracking to update.
November Crates
**12/17/24** Due to the small backup our Shipping Team has been navigating these orders will be shipped in January/February 2025. We sincerely apologize for the delay and any inconvenience this has caused. We do have some good news though, we are happy to annouce that we are hiring some new employees to our Shipping Team! These new hires will begin in January and we are expecting January and February to have a lot of catch up time. This means we expect our shipping timelines to significately shorten!
**1/7/25** Our Team will begin prepping the November Crates toward the end of this week and orders will be shipping out in waves starting next week!
**1/14/25** Our Team has already begun packing these orders and the first wave will be going out tomorrow, 1/15 and will continue through the week.
Falling for Fables
Eternal Obsession
**1/7/25** Once our Team begin packing orders for the Falling for Fables Series we will be sending out an address check newsletter. We are currently expecting these to begin shipping out towards the end of January to early February, so be on the lookout for your address check newsletter!
DECEMBER CRATES
Rule Breaker
**1/7/25** We have received this special edition and we are estimating to ship these out after December Crates. We will be sending out an address check newsletter once we get closer, so be on the lookout!
Stay A Spell
A Deal with a Demon
We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping.
Where does DHL Express NOT ship to?
DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and Western Sahara
If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any.
You can read more about what countries are currently listed and USPS's policies here.