Fae Crate & Bae Crate Covid-19 Virus Shipping Updates. All new updates will be added to this blog post as we know them.

First off, we wanted to thank you for all your patience these past months as we work on getting your orders to you. Since we transferred from our previous center in North Carolina to our new warehouse in Oregon back in May, our small team has worked tirelessly to crank out boxes from our previous warehouse’s delays and have been rockstars at shipping them back-to-back. We went from several months behind to almost being back on track with our monthly crates and special editions. We are so much closer! 🤞🏼🤞🏼

As we strive further to get back on track, know that your understanding means so much to us! We know that in the past years there has been a fear built up of boxes suddenly not shipping packages and not getting what you’ve ordered. Please be assured that Fae Crate is going no where and catching up crate by crate and that this just takes time after such a huge transition! Our team has many of our upcoming shipments within our new Warehouse and now it is just about getting them packed and out the door. Please keep in mind that we are small team and this takes time, but we promise to keep working hard on getting these crates and special editions out and into your hands!

We are currently estimating to be completely caught up with our monthly crates and special editions in the first quarter of 2023. Below we have our current estimated shipping orders and timelines. Please note, these are estimates and are subject to change as the packing process continues. All Past Items Sale orders will be packed and shipped out in their respective months and on time, these are not expecting any delays!

-Current Estimated Shipping Order-

**These estimates are subject to change as the packing process moves along due to staffing and upcoming holidays.**

✨Demon Queen Trials: All orders were picked up on Monday, 1/30! Please allow 24-48 business hours for your tracking to update.

✨December Crates: Currently being packed and will be shipping out soon!

✨Vicious Faeries: These have been received and will be shipped out towards early to mid February, following December Crates!

✨ Reforged: These have been received and are currently estimated to ship out after Vicious Faeries, mid February!

✨Blood of Torbatt: These are still in transit to us and once received we will post another update. They are still estimated to ship out mid/late February!

✨January Crates: Currently estimated to ship out early March, following Blood of Torbatt!

Thank you for all of your support and continued patience as we transition to this next milestone!

Shipping Updates:

November PAst Items Sale

**11/21/22** Reminder, there is a 2-MONTH SHIPPING WINDOW for all orders made during the November Past Items Sale to lessen the strain on shipping back to back. All orders will ship from December 1st until January 31st . While orders are usually shipped in order they are not guaranteed to be shipped out in order they are placed.

**2/1/23** The last wave of orders have been packed and are being picked up by USPS today! Reminder to please allow 24 to 48 business hours for your tracking to update!

A DEAL with the Elf King REsale

**1/11/23** Our Team will be shipping these out in waves throughout the month of January. Any orders placed after December 7, 2022, will be shipped out in waves from February 1st to the last day of March 2023.

**1/24/23** While our team is working hard to pack and ship out orders they are still a small team. All orders for A Deal with the Elf King will still be shipping out in waves, however, it will be through the month of February for those who purchsed before December 7th. We can guarantee for these orders, those who purchased first will be shipped out first.

The Love Hypothesis Set

**1/11/23** Our Team will be shipping these in waves alongside our November Past Items Sale until the last day of January 2023. Orders placed after January 15th will ship in waves alongside our December Past Items Sale until the last day of February 2023.
**2/1/23** These have been packed and are being picked up by USPS today! Tracking email are being sent out this afternoon, please allow 24 to 48 business hours for the tracking to update.

Wicked Villains Dust Jacket

**1/23/23** It has come to our attention that there is a slight error regarding the dust jacket for Learn My Lesson. Unfortunately, the blurb on the back of the dust jacket is incorrect, however, we will be having these reprinted and sending out replacements as soon as possible. We will send out a Replacement Form, which will need to be filled out to receive your replacement to ensure your shipping address is up to date before sending. We will post another update as soon as we have an estimated date for replacements and when we expect to send out the form. We sincerely appreciate your patience while we work to resolve this issue!

Demon QuEen Trials

**11/1/22** While these were expected to ship out in November, they are currently estimated to ship toward the end of December 2022 /early January 2023. Our book manufacturer shipped these out to us, however, these will still need to be cleared by customs which takes some time. As soon as we have more information we will be sure to post an update!

**12/1/22** We have received these beautiful book sets!! However, we are estimating to receive Wicked Villains before we are ready to ship these out. Because Wicked Villains will be taking precedence in the packing schedule once they arrive; The Demon Queen Trials Book Sets are estimated to ship towards early January 2023!

**12/27/22** Due to the holiday and packing timeline The Demon Queen Trials Book Sets are still estimated to be shipped out after November Crates and The Wicked Villains Sets, which will be towards end of January/early Febrauary.

**1/24/23** We sent out an address check email yesterday morning, 1/23. If your shipping address needs to be updated please reach out to our Customer Service Team at help@faecrate.com by the end of the day today (1/24)! Our Team has already begin the packing process for these!

**2/1/23** These were all picked up and shipped out on Monday, 1/30! Please allow 24-48 business hours for your tracking to update.

December Boxes

**12/1/22** While December boxes were estimated to ship out December 20th - 28th, we are currently estimated these to ship out after Demon Queen Trials. We are estimating these to be shipped out mid to late January, due to the amount of books/boxes scheduled to ship before these. We will continue to post updates for these as we get closer!

**12/27/22** These crates are currently estimated to ship towards early February, after Demon Queen Trials!

**2/1/23** Our Team has begun packing for these and tracking emails will be sent out once all orders have been packed and picked up.

Vicious Faeries

**11/1/22** These were originally announced to ship in December 2022/January 2023 and we are still set to ship on time!

**12/1/22** Due to the packing timeframe of the boxes scheduled prior to Vicious Faeries we are now estimated these to be shipped out towards early/mid February, following December Crates!

**1/24/23** These sets have been received and they are still scheduled to be shipped out in February following the December Crates! We will be sending out an address check once we get closer.

Reforged

**12/27/22** These were estimated to ship in December 2022/January 2023! Due to the packing timeframe of the boxes scheduled prior to Reforged we are currently estimated these to be shipped out mid/late February 2023. We will continue to post updated for these as we get closer!

**1/24/23** We have received these special editions! These are still estimated to be shipped out mid/late February 2023 following Vicious Faeries!

Blood of Torbatt

**12/27/22** These editions were estimated to ship in January/February 2023! Due to the packing timeframe of the boxes scheduled prior to Blood of Torbatt we are currently estimated these to be shipped out mid/late February 2023. We will continue to post updated for these as we get closer!

**1/24/23** These are currently in transit to us and we are expecting to receive them in time to be shipped out mid/late February. Once they have been received we will be sure to post another update!

January Boxes

** 1/24/23** While January boxes were estimated to ship out January 20th - 28th, due to the amount of books/boxes scheduled to ship before these we are expecting all items to be received and shipped out after Blood of Torbatt! The current estimated ship-out date is early March. We will continue to post updates for these as we get closer!

Chain of Thorns

**12/27/22** These were estimated to ship out in February 2023, however, due to the updated shipping schedule we are currently estimated these to be shipped out mid March. We will continue to post updates as we get closer!

International Boxes

**Added 4/22/20**

There are multiple countries that are currently not accepting shipments or that we are unable to transport shipments to. If you're an international box is unable to be accepted, USPS is marking them as Return to Sender. If we receive any boxes back , USPS has guaranteed that they will accept the package back for shipping once shipping lanes have reopened.

**9/9/22** While many shipping lanes are open there are still some that are being temporarily closed by the postal service. We have been reaching out to those directly whose order(s) would be affected, but if you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes.